Once you are connected, Settings → Integrations → Cliniko carries a section called Automatic sends: welcome forms when a new client arrives, and progress check-ins at the session milestones or appointment types you choose.
New clients. When a new client books with your practice in Cliniko, the forms you ask every new client to complete go out to them as their own link: registration, consent, then any assessments. Nobody presses Send. Cliniko does not offer webhooks yet, so ClientForms checks twice a day rather than the second a client is created, and only ever considers clients and bookings from after you switched it on. Read the setup guide.
Progress reviews. Record which outcome measure a patient’s referral used, once, on their record. From then on that measure goes out on its own ahead of a review: either before a Cliniko appointment type you choose, or once their attended sessions reach a number you set. A practice-wide default fills every patient who has nothing recorded in one press, which is what a synced client book needs. Read the setup guide.
Both are on Professional plans. Each card keeps a list of what it sent and what it skipped, with the reason, so a gap is visible rather than silent.