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7 Ways Clinicians Use ClientForms

From waiting rooms to telehealth — flexible workflows that fit how you already work.

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Mobile-Ready Assessments

Patients complete on their own phone. No app download, no account creation. Just a link that opens in any browser.

“Your patient opens a link on their iPhone and completes the K10 in the car park before their appointment.”

Question 3 of 10

During the last 30 days, how often did you feel nervous?

None of the time
A little
Some of the time
Most of the time
All of the time

Waiting Room — Clinic Tablet

Load your one-link on a clinic iPad. Patient completes while waiting. Hand back when done. No shared accounts needed.

“Set up an iPad at reception with your clinic's assessment link. Patients tap, complete, hand back.”

Wellbeing Check

WHO-5 Wellbeing Index

1 min

Over the last 2 weeks, I have felt cheerful and in good spirits.

All of the time
Most of the time
More than half
Less than half
Some of the time
At no time

Email Before Appointment

Send assessments ahead of time. Review scored results before the session starts. Walk in prepared.

“Send a PHQ-9 and GAD-7 the day before. Review scores before the patient walks in.”

Inbox
CF

Mindful Psychology

Your assessment is ready

Please complete before your appointment on Thursday

Complete Your Assessment

Telehealth Pre-Session

Forms completed before a video call. Clinician has data on screen when the session opens. No dead air filling out forms.

“Your remote patient completes the DASS-21 an hour before the Zoom call. You open the session with their results already on screen.”

Dashboard — Patient Results

DASS-21 Results

Depression
8
Anxiety
12
Stress
14

Patient view

Assessment Complete

Results sent to your clinician

Group Programs

Share a single assessment link with your entire group. Each participant completes it on their own device, and their results appear individually on your dashboard — ready to review before the next session.

“Send the GAD-7 link to all 8 participants in your anxiety group. Everyone completes it on their phone, and you see each person's scored result individually on your dashboard.”

Dashboard — GAD-7 Responses

6 of 8 received
SM

Sarah M.

2 min ago

Score: 8Mild
JT

James T.

5 min ago

Score: 14Moderate
PK

Priya K.

12 min ago

Score: 6Mild
DL

David L.

18 min ago

Score: 17Severe
EW

Emma W.

25 min ago

Score: 5Mild
TR

Tom R.

31 min ago

Score: 11Moderate
Waiting for 2 more responses...

Multi-Rater Assessment

Collect perspectives from multiple people for the same patient. Forms like the SDQ have built-in parent, teacher, and self-report versions — each specifies who's completing it, so you can compare rater perspectives side by side.

“Send the SDQ parent version to mum, teacher version to the school, and self-report to the teenager. Each response identifies the rater, so you can compare all three.”

Note: Multi-rater comparison works with forms that have separate rater versions (like SDQ). For other forms, all responses are logged against the same patient regardless of who fills them out.

👩

Parent

SDQ — Parent Report

Emotional
Conduct
Hyper

Total: 16

👨‍🏫

Teacher

SDQ — Teacher Report

Emotional
Conduct
Hyper

Total: 12

🧑

Self

SDQ — Self Report

Emotional
Conduct
Hyper

Total: 9

Track outcomes over time with Assessment Bundles

Send the same assessments at regular intervals. Compare pre/post scores and track trends across sessions.

Learn about Assessment Bundles →

Already using ClientForms? Generate NDIS progress reports from your assessment data.

Frequently Asked Questions

Do patients need to download an app?

No. ClientForms is entirely browser-based. Patients open a link on their phone, tablet, or computer and complete the assessment immediately. No app store, no login, no account required.

Can I use this with telehealth?

Yes. Send the assessment link to your patient before the session. They complete it on their own device, and you see the auto-scored results on your dashboard when the session starts.

Is it secure for clinical data?

AES-256 encryption at rest and in transit, hosted on Australian servers (Sydney region), compliant with Australian Privacy Principles. Row-level security ensures clinicians only access their own patient data.

Does it work on all devices?

Any modern browser on any device — iPhone, Android, iPad, laptop, or desktop. Forms are responsive and optimised for mobile-first completion.

How long does it take patients to complete a form?

Between 1 and 10 minutes depending on the assessment. Most common screenings (K10, PHQ-9, GAD-7) take 2-3 minutes. Clinician-rated assessments take longer as they involve observation tasks.

Can I customise which forms I use?

Yes. Choose from 223+ validated assessments across psychology, occupational therapy, creative arts therapy, and dermatology. You select which forms to assign to each patient based on their clinical needs.

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