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Practice Setup

Set up AU and NZ practices

Keep each practice’s country, contact details, consent wording and connected account clear when your organisation works in Australia and New Zealand.

4 steps · 3 min read

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4 steps in this guide.Back to steps
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Step 1: Choose the practice you are setting up

Open the account for the practice you are setting up and check its name in Settings. Country is chosen during signup and determines regional setup; do not assume changing an address changes the data region.

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Step 2: Keep country-specific settings separate

Set the practice details and review consent wording for each branch. If the branches need different country settings, ask support to confirm the right separate-practice setup before entering patient information.

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Step 3: Connect the intended Cliniko account

Check which Cliniko account belongs to each practice before connecting it in Settings. A branch’s address is not proof of its Cliniko account or shard.

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Step 4: Review registration and pathway links

Review each practice’s registration, consent and pathway setup. Copy links from the correct practice and label them clearly in your appointment information.

Frequently asked questions

Can I move patient data by changing my practice address?▾
No. Contact support to confirm regional setup and any transfer requirements before entering or moving patient data.
Does the New Zealand setup use HIPAA?▾
New Zealand privacy obligations differ from US obligations. Use country-appropriate practice documents and check your own requirements; this guide does not provide legal advice.

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