October 2026 newsletterEmailed 13 October 2026

Four things new this month

Observer forms lead this month: easier for you, your patient and each observer.

Observer and informant forms

ASRS-O and WURS-O: easier to pass on, send and read

The journey is now easier for you, your patient and each observer.

ASRS-O goes with Alex’s ASRS. Tick ASRS-O beside Alex’s ASRS in Send and press Send once. Each person who knows Alex well gets their own link.
Sam answers on their own link. With no address for Sam, Alex gets the link to forward. Sam opens it, gives their own name and answers about Alex.
Sam’s answers come back to Alex. Sam’s answers arrive on Alex’s record with their date and score. Anyone else who answers the same form gets a row of their own.

Example practice and patient. In Send, an ASRS-O goes with Alex’s ASRS in one press, and each person gets their own link. On Sam’s phone, Sam answers the ASRS-O about Alex, under the line Answering about Alex R. Then Alex’s record shows Sam Williams, partner or spouse, with the latest response on 4 October 2026 and a score of 41 out of 72.

Turn on “Clients can pass observer forms on” in Settings › What clients are asked and sent › Observer forms. Then a patient finishing ASRS or WURS-25 on your public link can pass ASRS-O or WURS-O on to someone who knows them.
Have the observer’s email? Send it to them directly, in one press with your patient’s forms. No email? Your patient gets the link to forward.
Several observers? Each has their own row on the record, item by item, never averaged.

Forwarding needs your patient’s email on file. The Observer forms card appears once ASRS-O or WURS-O is on, and Settings use your practice’s own word.

Open the Observer forms settingIn your dashboard. You’ll be asked to sign in first if you aren’t already.

Graphs and charts

Clearer change on repeat results, and sharp charts in your reports

Your patient’s record already charted each measure over time, with the severity bands, the cut-off line, and Copy chart and Download PNG.

Every observer, side by side. ASRS-O from three people who know Alex: 3 observer perspectives, 4 responses, one row each.
Each with their own date and score. Each row has the name and relationship as given, the latest date and a raw score out of 72: Sam Williams 41 on 4 October, Jordan Lee 35 on 2 October, Robin Taylor 29 on 5 October. No validated observer cut-off applies.
GAD-7: first, previous and latest. Total 8 out of 21, Mild. The first GAD-7, 16 on 5 August 2026, and the previous one, 12 on 4 September, sit beside it with the change from each.
Reliable change, in plain words. Reliable change for GAD-7 is 6.5 points. Since the first result, 16 to 8 is larger than that; since the previous one, 12 to 8 is within it. How the threshold is calculated, with its sources, opens below.
The same results, drawn over time. The record chart draws the same three results, 16 on 5 August, 12 on 4 September and 8 on 6 October, with the cut-off line at 10. Copy chart and Download PNG sit with it.

Example practice and patient. Alex’s record lists three ASRS-O observers, Sam, Jordan and Robin, each with their own date and raw score out of 72. Then a GAD-7 of 8 out of 21, with the first result (16 on 5 August 2026) and the previous (12 on 4 September) beside it and a line on reliable change. Then the record chart, with Copy chart and Download PNG.

New: repeat a PHQ-9, GAD-7 or K10 and the result shows your patient’s first and previous scores beside the latest, with one plain line on whether the change is reliable. The chart now names each band.

Also new: reports draw their own charts for PHQ-9, GAD-7, K10 and CORE-10, with clean lines and real text in PDF and Word, where they used to carry a screenshot or no chart at all.

The change is ready to talk through in session, and the chart in a letter to your patient’s GP or funder is easy to read.

In most reports the trend chart is a box you tick when you build the report.

See what ClientForms shows for GAD-7

Dark mode

Dark mode, for patients and for late nights

Your patients’ questionnaires, registration form and portal now come in dark as well as light. Each follows the device’s own setting until someone picks Light or Dark from the Appearance button, and a patient’s choice never changes yours.

Dark mode for your patients. A patient’s GAD-7 in dark, with the Appearance button at the top of the page.
Easier on the eyes at night. Dark mode works alongside the larger text and stronger contrast patients can already choose.
Light, Dark, or their device. The Appearance button offers Light, Dark and Use device setting. It follows the device until someone chooses; here Alex picks Light.
Graphite and gold, for night owls. The dashboard has its own dark mode. The first time, a note says Dark mode is here. It follows your device setting.

Example practice and patient. A patient’s GAD-7 on a phone in dark, with the Appearance button at the top. The question stays easy to read in dark. The Appearance menu offers Light, Dark and Use device setting, and Alex picks Light. Then the practitioner dashboard in graphite and gold, with the note Dark mode is here. It follows your device setting.

A bright white page is hard going in a dim room or late at night, and many neurodivergent patients find bright screens uncomfortable. Dark mode works alongside the larger text and stronger contrast they can already choose. Your dashboard has its own dark mode too, in graphite and gold, for anyone working late.

Registration form

Item	Rarely	Sometimes	Often
1. How often do they have trouble wrapping up the final details of a project, once the challenging parts have been done?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
2. How often do they have difficulty getting things in order when they have to do a task that requires organisation?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
3. How often do they have problems remembering appointments or obligations?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
4. When they have a task that requires a lot of thought, how often do they avoid or delay getting started?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
5. How often do they fidget or squirm with their hands or feet when they have to sit down for a long time?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
6. How often do they seem overly active and compelled to do things, like they were driven by a motor?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
7. How often do they make careless mistakes when they have to work on a boring or difficult project?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
8. How often do they have difficulty keeping their attention when they are doing boring or repetitive work?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
9. How often do they have difficulty concentrating on what people say to them, even when those people are speaking to them directly?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
10. How often do they misplace or have difficulty finding things at home or at work?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
11. How often are they distracted by activity or noise around them?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
12. How often do they leave their seat in meetings or other situations in which they are expected to remain seated?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
13. How often do they seem restless or fidgety?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
14. How often do they have difficulty unwinding and relaxing when they have time to themselves?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
15. How often do they talk too much when they are in social situations?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
16. When they are in a conversation, how often do they finish other people's sentences before those people can finish them themselves?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
17. How often do they have difficulty waiting their turn in situations when turn taking is required?	Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
18. How often do they interrupt others when they are busy?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee

Item	Rarely	Sometimes	Often
1. How often do they have trouble wrapping up the final details of a project, once the challenging parts have been done?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
2. How often do they have difficulty getting things in order when they have to do a task that requires organisation?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
3. How often do they have problems remembering appointments or obligations?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
4. When they have a task that requires a lot of thought, how often do they avoid or delay getting started?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
5. How often do they fidget or squirm with their hands or feet when they have to sit down for a long time?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
6. How often do they seem overly active and compelled to do things, like they were driven by a motor?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
7. How often do they make careless mistakes when they have to work on a boring or difficult project?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
8. How often do they have difficulty keeping their attention when they are doing boring or repetitive work?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
9. How often do they have difficulty concentrating on what people say to them, even when those people are speaking to them directly?		Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
10. How often do they misplace or have difficulty finding things at home or at work?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
11. How often are they distracted by activity or noise around them?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
12. How often do they leave their seat in meetings or other situations in which they are expected to remain seated?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
13. How often do they seem restless or fidgety?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
14. How often do they have difficulty unwinding and relaxing when they have time to themselves?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
15. How often do they talk too much when they are in social situations?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee
16. When they are in a conversation, how often do they finish other people's sentences before those people can finish them themselves?		Observer 1, Sam Williams, Observer 2, Jordan Lee, Observer 3, Robin Taylor
17. How often do they have difficulty waiting their turn in situations when turn taking is required?	Observer 2, Jordan Lee, Observer 3, Robin Taylor	Observer 1, Sam Williams
18. How often do they interrupt others when they are busy?	Observer 3, Robin Taylor	Observer 1, Sam Williams, Observer 2, Jordan Lee

Four things new this month

ASRS-O and WURS-O: easier to pass on, send and read

Clearer change on repeat results, and sharp charts in your reports

Dark mode, for patients and for late nights

More question types and colour themes for your registration form

Harbour Care

ASRS-O and WURS-O: easier to pass on, send and read

Clearer change on repeat results, and sharp charts in your reports

Dark mode, for patients and for late nights

More question types and colour themes for your registration form

Try it in your dashboard